Coronavirus related payment holiday requests

Things you need to know

We know the worry and concern the wide impacts of the coronavirus epidemic is causing and that everything feels very uncertain at the moment. As a result, in line with current regulatory legislation, we are able to support our customers by allowing the deferment of mortgage payments for up to 3 months.

Be sure a payment holiday is right for you

If you take a mortgage payment holiday you won’t make mortgage payments for up to 3 months, however interest will still be charged during the payment holiday period. The payment holiday means that your payment is deferred to a later date. It’s important to remember that you will still owe the outstanding balance and that interest will continue to accrue whilst the deferred payments remain unpaid. There’s no fee for taking a mortgage payment holiday and it won’t have a negative effect on your credit score.

You can find more information on our Frequently Asked Questions page

About you

About your mortgage

Please note if you have more than one mortgage account with Vida Homeloans we will require you to complete a form for each account mortgage account where a payment holiday is required.
Is there more than one borrower on the mortgage?

If you  have selected 'Yes' you should only submit this request when all parties to the mortgage have agreed to the request

About your request

How long would you like your holiday to be (up to 3 months)

When do you want the payment holiday to start?

Please note: we require up to 10 working days to process your payment holiday request if your payment is due within this time your payment will be collected as normal. 
Have you already taken a payment holiday because of the coronavirus?

If yes, how many months payment holiday have you already taken?


Statement of Self-Certification


I confirm that I understand:

  1. My payment holiday request is because I am experiencing payment difficulties in the current exceptional circumstances arising from Coronavirus (COVID-19).
  2. My mortgage payments are currently fully up–to date.
  3. If you do have existing financial difficulties, or your mortgage is currently in arrears, please do not use this form to make a request, whilst we can still consider offering you a payment holiday, we need to talk with you about this and the other ways we can help you. Please read our Support with Financial Difficulties guide and give our dedicated support a team a call on 0344 892 0155 so we can discuss how we can assist you.
  4. I understand that requesting a  “payment holiday” means the sum I would normally pay for my mortgage each month stops for an agreed temporary period of time but these sums remain due to be paid at the end of the “payment holiday” and interest will still be charged on the sums due.
  5. As a result of this, I or anyone else named on the mortgage is aware that the monthly payments will go up after the “payment holiday” has ended.
  6. If I have a Buy to Let Mortgage, I am requesting the payment holiday because my tenant(s) are experiencing financial difficulties due to coronavirus. I will pass on the relief to my tenants in line with the requirements stated by the UK Government in the following website.
  7. I or anyone else named on the mortgage is aware of the need to review any insurance policies which are calculated on the mortgage balance.
  8. If I pay by Direct Debit, I understand that you will automatically suspend my Direct Debit and re instate it when my payment holiday comes to an end. I understand that once the agreed payment holiday ends, my contractual payment will be recalculated on the increased balance. I consent to Vida Homeloans increasing my monthly Direct Debit to collect the outstanding sums due over the remaining term of the mortgage which will mean that I will pay more interest for my mortgage over the term.
  9. If I pay by Standing Order, I will adjust the amount and next payment date of the standing order based on the revised payment amount and payment date which you will advise me of in writing.
  10. If, after the end of the payment holiday, I would like to make the deferred payments over a shorter period, I will contact Vida Homeloans then to discuss. 
Please check the box to confirm you understand