This website is for intermediaries. Not an intermediary? Visit the customer website

Careers at Vida

We know that life is never a straight line. That’s why we believe in second chances. Working exclusively with intermediary partners, we combine cutting-edge technology with skilled and caring people to solve complex customer problems and help everyone find a safe place to call home. People are at the heart of our business, and we work hard to create a positive and engaging working environment centred around our vision, mission, and values.

With three offices in Staines, London, and Skipton, we bring teams together regularly to collaborate but empower our colleagues to have more choice around when and where they work on the days they are not in the office, with colleagues working remotely in various locations across the UK.

Select a role below to learn more and apply!

Campaign Support Manager

About us

Belmont Green provide mortgage solutions through its “Vida Homeloans” brand for Buy to Let and residential borrowers who find themselves underserved elsewhere. Our borrowers range from Buy to Let investors, to the self-employed and customers with multiple jobs. We know that life is never a straight line. That’s why we believe in second chances. Working exclusively with intermediary partners, we combine cutting-edge technology with skilled and caring people to solve complex customer problems and help everyone find a safe place to call home. People are at the heart of our business, and we work hard to create a positive and engaging working environment centred around our vision, mission, and values.

With three offices in Staines, London, and Skipton, we bring teams together regularly to collaborate but empower our colleagues to have more choice around when and where they work on the days they are not in the office, with colleagues working remotely in various locations across the UK.

 

Our Values

Our values lie at the heart of everything we do and provide a frame of reference for the behaviour we expect to see in our people every day. Refreshed in 2020, we look for these qualities when hiring new talent into the organisation, and they underpin our approach to personal development and performance management for all our people. We are:

Visionary - We innovate and break old habits, thinking big and pushing boundaries together as one team

Inclusive - We value each other’s differences and work to see people for who they really are

Dynamic  - We are flexible and fast, cutting through complexity and never accepting second best

Authentic - We are honest and genuine, what you see is what you get

 

Role main purpose:

This role will provide front line support and expertise to our central and field-based teams to make it easy for mortgage intermediaries to do business with Vida Homeloans.

The role will play an important part in focussing our contact strategy across our segmented database and maximising our market presence and sales opportunities via outbound telephone marketing focusing on new business follow up, lead activation and campaign activity, designed to support the 2022 Sales Segmentation strategy . It will also be positioned as first line of support for the field sales teams when required and appropriate

 

Key Responsibilities:

  • Develop highly effective telephone relationships with mortgage intermediaries, networks, clubs and packagers, acting as an expert on products, criteria and service.
  • Communicate and work to a level of support activity for field sales teams. i.e. as a support cover during holiday/meeting/event activity
  • Develop and implement out-bound calling strategies in conjunction with the HoIS.
  • Conduct and manage ad-hoc telephone and email campaigns to drive sales performance and act as a source of information regarding exclusive product launches, criteria changes.
  • Identify and maximise relationship and business development opportunities.
  • Develop and maintain trusted relationships, acting as an ambassador for Vida Homeloans and its values.
  • Support the Key Account Managers (KAMs) to achieve KPIs across quality and quantity measures and ensure key accounts are kept fully and promptly informed of any changes to criteria, product, service or terms via e-mail, phone, and the website.
  • Maximise sales in line with targets.
  • Answer inbound telephone queries, as demand requires, acting as subject matter expert across the Vida Homeloans proposition
  • Support the service offering via answering intermediary queries via the webchat portal.
  • Become a subject matter expert for brokers and be the “go to” person for more complex broker queries
  • Support the development of new TBDMs providing local training support and guidance
  • Attend relevant trade shows to represent the organisation (where required).
  • Work collaboratively with internal stakeholders, to facilitate sharing of knowledge, and best practice.
  • Management of intermediary profiles and data within the internal broker database.
  • Satisfy Vida Homeloans internal and external auditors in all matters of operational competence and risk.

 

Requirements:

  • Previous experience of working in a Broker Support team at another lender
  • CeMAP qualified and keeps regulatory knowledge up to date through CPD
  • Experience of working in a fast-paced, performance-driven environment
  • Experience of staff supervision or other team leader duties
  • Strong telephone communication skills
  • A background of relationship building or client management
  • Good computer literacy especially in MS Office
  • Enthusiastic and enjoy working as part of a team 

 

Benefits

Belmont Green and Vida offers comprehensive benefits package to support our employees’ professional and personal needs, these are:

  • Agile Working
  • Annual Bonus - (company and personal performance related)
  • Annual Leave - 25 days annual leave rising to 28 days (1 extra day per full year worked)
  • Buy Annual Leave - Up to a maximum of 5 days annual leave can be purchased and will be provided interest free
  • Birthday - We provide staff their birthday off to celebrate in style following 6 months’ service
  • Vitality - Private Medical (Single cover) with Vitality as a ‘Benefit in Kind’ including discounts and health incentives
  • Health MOT - Annual health checks with Vitality representative
  • Season Ticket Loan - We understand that some staff will need to rely on public transport in order to attend their work location. This benefit is intended to help staff cover the costs of a season ticket.
  • Company Pension
  • Life Assurance - Offering 4 x basic salary
  • Car Parking - Free parking at Staines and Skipton offices
  • Education and Further Learning
  • Employee Referral Incentive Scheme

 

 

Cyber Security Analyst

About us

Belmont Green provide mortgage solutions through its “Vida Homeloans” brand for Buy to Let and residential borrowers who find themselves underserved elsewhere. Our borrowers range from Buy to Let investors, to the self-employed and customers with multiple jobs. We know that life is never a straight line. That’s why we believe in second chances. Working exclusively with intermediary partners, we combine cutting-edge technology with skilled and caring people to solve complex customer problems and help everyone find a safe place to call home. People are at the heart of our business, and we work hard to create a positive and engaging working environment centred around our vision, mission, and values.

With three offices in Staines, London, and Skipton, we bring teams together regularly to collaborate but empower our colleagues to have more choice around when and where they work on the days they are not in the office, with colleagues working remotely in various locations across the UK.

 

Our Values

Our values lie at the heart of everything we do and provide a frame of reference for the behaviour we expect to see in our people every day. Refreshed in 2020, we look for these qualities when hiring new talent into the organisation, and they underpin our approach to personal development and performance management for all our people. We are:

Visionary - We innovate and break old habits, thinking big and pushing boundaries together as one team

Inclusive - We value each other’s differences and work to see people for who they really are

Dynamic  - We are flexible and fast, cutting through complexity and never accepting second best

Authentic - We are honest and genuine, what you see is what you get

 

Role Purpose/ Overview

 

The Cyber Security Analyst is a technical hands-on 1st line of defence role within Technology and is accountable for security related matters. Oversight of Information Security is currently provided by a VCISO, who reports into the 2nd line Risk Function.

The ideal candidate will have experience in technology and a minimum of 2 years of specific experience in Information Security with Security related accreditations.

Vida is going through a significant period of change and growth; the candidate will therefore need to be a self-starter who can operate in a fast-paced environment and has a proven track record in helping organisations mature their InfoSec capability and overall security posture.

 

Key Roles and Responsibilities

 

  • Help to implement, maintain, and improve Vida’s ongoing cyber-security strategy and roadmap.
  • Deliver the operational Information Security Playbook, reporting status/progress into security & Solutions Architect.
  • Conduct appropriate security impact assessments for business change projects as part of the project initiation phase, continue to consult on projects as the security expert.
  • Engagement with the business to promote security best practices and undertake onboarding training of new staff.
  • Support the embedding and use of new security tools.
  • Support the delivery of Vida new cloud-based SOC and SIEM solution, working closely with technical partners including ongoing maintenance and management of the solution.
  • Contribute to the review and assessment of new security tools aligned to the business needs and security strategy.
  • Support the delivery of Vida’s Data Loss Prevention (DLP) solution, leveraging capabilities in O365 and Azure, ensuring solution is fully embedded into the Business.
  • Manage and monitor operational security controls, including, but not limited to, access management, firewalls, data leakage, patching, encryption, vulnerability scanning and pen testing.
  • Oversee vulnerability monitoring, investigate, and resolve issues when they occur.
  • Collation and publication of InfoSec metrics and reports to IT Management and appropriate committees.
  • Participate in Incident Manager and act as the escalation point for security related incidents.
  • Ensure Security Audits are managed effectively and lead any remediation activities.
  • Support the annual operational resiliency testing cycle.
  • Work with IT Management to provide oversight of all third-part suppliers ensuring they comply with our security standards and overall risk appetite.
  • Research, monitor and share the latest information security trends and emerging threats, recommending security enhancements to IT Management where applicable.
  • Write clear documentation and troubleshooting guides for use by other support team members as required.

     

    Skills & Experience

  • Bachelor’s degree or equivalent industry experience.
  • Relevant experience working in an Information Security role.
  • Experience and understanding of firewall technologies (including Azure-based network security capabilities), to receive and understand rulesets and configurations to ensure best practise is adhered to.
  • Microsoft certifications (e.g., MCSA SQL Server 2012 / MCSE Cloud Platform), Cisco certifications (e.g., CCNA Cyber Ops) or equivalent
  • Technical knowledge of Database Administration and AD/Server Administration.
  • Strong understanding of implementing Data Loss Prevention (DLP) tools.
  • Working knowledge of relevant industry standards (e.g., NIST Cybersecurity Framework / SYSC8).
  • Previous experience in onboarding and managing third-party providers and services.
  • Experience working in a hybrid in-house/outsourced IT environment.
  • Used to operating in a process driven, ITIL Service Management environment.
  • A desire to understanding the business strategy, risk appetite and drivers

 

Benefits

Belmont Green and Vida offers comprehensive benefits package to support our employees’ professional and personal needs, these are:

  • Agile Working
  • Annual Bonus - (company and personal performance related)
  • Annual Leave - 25 days annual leave rising to 28 days (1 extra day per full year worked)
  • Buy Annual Leave - Up to a maximum of 5 days annual leave can be purchased and will be provided interest free
  • Birthday - We provide staff their birthday off to celebrate in style following 6 months’ service
  • Vitality - Private Medical (Single cover) with Vitality as a ‘Benefit in Kind’ including discounts and health incentives
  • Health MOT - Annual health checks with Vitality representative
  • Season Ticket Loan - We understand that some staff will need to rely on public transport in order to attend their work location. This benefit is intended to help staff cover the costs of a season ticket.
  • Company Pension
  • Life Assurance - Offering 4 x basic salary
  • Car Parking - Free parking at Staines and Skipton offices
  • Education and Further Learning
  • Employee Referral Incentive Scheme


Recruitment Administrator

About us

Belmont Green provide mortgage solutions through its “Vida Homeloans” brand for Buy to Let and residential borrowers who find themselves underserved elsewhere. Our borrowers range from Buy to Let investors, to the self-employed and customers with multiple jobs. We know that life is never a straight line. That’s why we believe in second chances. Working exclusively with intermediary partners, we combine cutting-edge technology with skilled and caring people to solve complex customer problems and help everyone find a safe place to call home. People are at the heart of our business, and we work hard to create a positive and engaging working environment centred around our vision, mission, and values.

With three offices in Staines, London, and Skipton, we bring teams together regularly to collaborate but empower our colleagues to have more choice around when and where they work on the days they are not in the office, with colleagues working remotely in various locations across the UK.

Our Values

Our values lie at the heart of everything we do and provide a frame of reference for the behaviour we expect to see in our people every day. Refreshed in 2020, we look for these qualities when hiring new talent into the organisation, and they underpin our approach to personal development and performance management for all our people. We are:

Visionary - We innovate and break old habits, thinking big and pushing boundaries together as one team

Inclusive - We value each other’s differences and work to see people for who they really are

Dynamic  - We are flexible and fast, cutting through complexity and never accepting second best

Authentic - We are honest and genuine, what you see is what you get

 

Role main purpose:

Manage all recruitment related activity end to end to ensure that recruitment is planned and secured in line with business requirements and ensuring a positive candidate experience.


Key Responsibilities of a Recruitment Advisor:

  • Manage multiple vacancies at one given time
  • Assess candidates’ applications daily basis for a full range of roles
  • Managing the relationships with 3rd party recruitment agencies; negotiating rates/terms and being the point of contact within BGFL for any recruiters
  • Manage the relationship with job boards, ensuring that BGFL has the most cost-effective packages to meet the recruitment needs of the business.
  • Manage the Linked-in recruiter site, negotiating rates, job posts, and job adverts.
  • Work with marketing on ensuring the Careers page on the website is regularly updated
  • Hands on approach to all stages of the recruitment lifecycle: dealing with the requisition process, sourcing candidates, carrying out pre-screening / interviewing / testing of candidates
  • Liaising with Hiring Managers on recruitment, keeping them informed throughout the recruitment cycle
  • Scheduling of interviews / assessment centres, handling rejections and offers
  • Ensure the completion and update of our internal candidate trackers.
  • Manage a variety of candidate attraction strategies, ensuring the most cost-effective sources.
  • Provide feedback to agencies and candidates
  • Assist with recruitment reporting
  • Ensure that recruitment is undertaken in line with company policies and procedures
  • Ensure EXCO approval is in place for any new roles, and any roles outside of budget.

     

    Requirements:

  • Recruitment best practice and current trends in resourcing, demonstrating creativity in finding and engaging top candidates  
  • Ability to source relevant candidates via a variety to methods (both traditional and e-resourcing)
  • Ability to work in a fast-paced environment and perform well under tight time constraints and changing deadlines.
  • Good knowledge of the various business functions within an organisation  
  • Strong interpersonal skills
  • Excellent PC skills (Excel, Word)

 

Benefits

Belmont Green and Vida offers comprehensive benefits package to support our employees’ professional and personal needs, these are:

  • Agile Working
  • Annual Bonus - (company and personal performance related)
  • Annual Leave - 25 days annual leave rising to 28 days (1 extra day per full year worked)
  • Buy Annual Leave - Up to a maximum of 5 days annual leave can be purchased and will be provided interest free
  • Birthday - We provide staff their birthday off to celebrate in style following 6 months’ service
  • Vitality - Private Medical (Single cover) with Vitality as a ‘Benefit in Kind’ including discounts and health incentives
  • Health MOT - Annual health checks with Vitality representative
  • Season Ticket Loan - We understand that some staff will need to rely on public transport in order to attend their work location. This benefit is intended to help staff cover the costs of a season ticket.
  • Company Pension
  • Life Assurance - Offering 4 x basic salary
  • Car Parking - Free parking at Staines and Skipton offices
  • Education and Further Learning

Send us a message
Title: {{showDataTitle}}
Required
Please enter a first name.
Required
Please enter a surname.
Required
Please enter a telephone.
Required
Required
No file chosen

{{ this.formFile.name}}

Only the following file extensions allowed: png, gif, jpg, jpeg doc, docx, pdf pages, pptx

Required
Thank you for contacting us. We will be in touch shortly.
MEET MILO Image of Chat Bot Close

I'm here to help with any Lending Criteria questions!

X