Meet Mobi
Mobi is your always-on digital assistant, designed specifically for brokers. Mobi delivers instant, helpful answers to your questions about Vida’s lending criteria, product range, and more when you need them.
Think of Mobi as your first port of call. It handles common queries, so you can save time and reserve calls for the complex cases that require a human touch.
Mobi's ready when you are - tap the chat icon to get started!
Get life moving for your specialist customers with our Residential and Buy to Let product ranges.
Our simplified tiering makes it even easier for you to find the best solution for your specialist customers.
Get direct access to the Underwriter handling your case through the V-Hub.
Service excellence or we'll refund the administration fee - it's as simple as that.
We work together with our expert intermediary partners to simplify the complexities of mortgage lending with one single aim, to help more people find a place to call home.
Get life moving for your next specialist customer - search our Residential and Buy to Let lending criteria.
Search our lending criteriaWhen your customer is chasing you for an update, the last thing you want is to be chasing the lender ending up in dead ends with crossed lines and mixed messages. Get all the support you need before, during and after your application with direct access to our Underwriters via the V-Hub.
Current service levels for applications
We'll let you know what we need to help progress your application.
Our estimated time to receive the valuation after instruction.
We'll let you know if we need anything else.
We’ll review any documents you send us and get back in touch if we need anything else.
Want to know how much we could lend your customers without logging into the Vida Application System for a DIP?
Go to Affordability CalculatorsWe have enhanced our affordability model for Residential applications, to help more clients get onto the property ladder with the loan amount they need.
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