Get the service you've always dreamed of
We’ve created the Vida Service Pledge – the most comprehensive service commitment ever seen from Vida!
Our Service Pledge - what is it?
At Vida, we’ve spent time creating a service that you can put your trust in, every time.
So much so, we’ve created the Vida Service Pledge – the most comprehensive service commitment ever seen from Vida!
Meaning we stick to our promises, and you get the commitment and consistency you deserve when submitting applications with us.
How the Service Pledge works
Service excellence, or we'll refund the administration fee
The Vida Service Pledge promises that if you feel you’ve had anything but excellent service, we’ll refund the application administration fee. It really is that simple!
If you feel you've received anything other than excellent service from us, you can click here to claim the refund.
Call our V-Hub
And remember, our V-Hub team and Underwriters are on hand to help you at every stage.
So why wouldn’t you come to Vida with your next case?
With our proposition, rates and service, we're the specialist lender you've always dreamed of
V-Hub